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I guess we see already what many predicted: 2010 is the year social media is catapulting businesses into a new way of interacting with their respective markets. Xeesm users find constantly new ways of using the product and leveraging it for their respective businesses – as we see below in very different ways. We also get a lot of questions how it could be used in certain areas. As a result we want to share with you 24 Xeesm use cases in 8 categories including Sales, Marketing, Partner Collaboration, Product Management, Logistics & Supply Chain, HR and the executive bench
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Posted by sitemaster in General
Tuesday, 9 March 2010 15:12
343 views No Comments |
Indirect partner channels contribute over 65% of the overall business in the tech industry. Vertically or geographically focused integrator, reseller, consultants and other experts are the economic driver behind that industry.
If vendors want to have partners ’ship’ like this:
Than those partners need to have a bridge (vendor bridge) like that:
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Posted by Axel Schultze in Events, General, Product News and Updates, Social PRM
Wednesday, 17 February 2010 12:09
455 views No Comments |
Align your organization to how your customers do business. Collaborate across company boundaries, integrate partners and redefine market leadership. Bring down the corporate silos and be approachable.
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Posted by Axel Schultze in Best Practices, Events, General, Product News and Updates, Social CRM, Social PRM, TopStories
Saturday, 13 February 2010 16:04
562 views No Comments |
* Lead qualification is nonsense because there are not enough leads.
* Cold calling is less and less effective as nobody returns the call.
* You no longer see inquiries because prospects google their stuff.
* Email lands in spam filters and advertising is ignored
* Reference selling is old because clients find the real users of a product themselves in groups, online communities or blogs like this.
* Consultative selling is limited as you are no longer the most trusted person – nor is media or the “independent” analyst
* When a client comes to you – they know what they want and what price they are willing to pay.
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Posted by Axel Schultze in Best Practices, General, Social CRM, Social PRM
Thursday, 11 February 2010 01:02
399 views 3 Comments |
While we made some major changes in the “plumbing” of the architecture, mainly on our genetic computing engine, we also added some neat features. Big thanks to Mark Kittleson, Jim Teeter, Pierre Miceli, Matt Ryan, Stephen Gear and others for providing cool feature requests and providing critical bug reports. Here are all the details:
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Posted by Rob Stevenson in Product News and Updates
Sunday, 7 February 2010 14:44
352 views 5 Comments |
The one thing many Social CRM architects forgot to think about is to redesign sales processes to correspond with the way people buy today. When I explore Social CRM solutions with customers, the new social sales process is the real eye opener for most. In essence: CRM was based on sales processes designed in the 70’s, 80’s and 90’s. But then everything changed.See the new Sales Process 2010 on Paul Greenberg’s Wiki.
Social CRM is not only a reflection of that change but need to provide concepts for average sales people – how on earth they need to do differently in their everyday life.
Join us for our February 11 event Social Selling 2010
http://crm20.pbworks.com/Sales-Processes-2010-(NEW)
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Posted by Axel Schultze in Best Practices, Social CRM, Social PRM
Friday, 29 January 2010 16:50
219 views No Comments |
Feb 5
Social selling & XeeSM Flight Management
A two hour training about the new social selling and how to use XeeSM FLIGHTS .
How XeeSM/PRO can make all the differences to a social business.
Details & Registration
Feb 11
Social CRM and Social Selling
XeeSM in action and learn how social selling processes match the social way people buy.
Details & Registration
Feb 16
Online Partner Training
If you are interested to become a XeeSM Business Partner and help your clients to implement the PRO or Enterprise edition of XeeSM, you learn all about the partner program, partner benefits and business opportunities.
Details & Registration
Feb 23
Introducing Dealregistration 2.0 – XeeREG
Deal Registration is one of the most strategic partner programs. Yet, most programs are the way the were in the 80’s. Adoption is still an issue and many of the registration systems are quite expensive. Based on deep experience with indirect channels Xeesm’s XeeREG takes deal registration to a new level.
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Posted by Marita Roebkes in Best Practices, Events, General, Social CRM, Social PRM
Friday, 29 January 2010 14:38
229 views No Comments |
This answer is over due – so let’s give it a try:
XeeSM is helping you to better manage your social relationships and your social sites. One key word: “Approachability”
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Posted by Axel Schultze in Best Practices, General, Social CRM, Social HTM, Social PRM, Social PSM, TopStories
Friday, 22 January 2010 16:12
438 views No Comments |